rgst Status - Incident history https://status.rgst.io rgst Thu, 24 Sep 2026 22:01:00 +0000 Issues accessing most services Type: Incident Duration: 8 hours and 29 minutes Affected Components: Plex, Authentik (auth.rgst.io), Overseer (media.rgst.io), Forgejo (git.rgst.io) Sep 24, 22:01:00 GMT+0 - Investigating - We are currently investigating this incident. Sep 24, 22:27:26 GMT+0 - Identified - Our internet service provider is having an outage. Unfortunately, we do not have a backup provider so services will be down until this is resolved. Sep 24, 22:44:54 GMT+0 - Identified - Our ISP has informed us this may not be resolved until 2026/09/25 at 11:40 AM (Pacific Time). This is not the news we were hoping to hear, but it may be awhile. We'll keep this status page updated as we learn more. Sep 25, 06:30:00 GMT+0 - Resolved - Our ISP outage was resolved! Sep 25, 14:26:01 GMT+0 - Postmortem - At 2026/09/24 15:01 PT our ISP, Quantum Fiber, had an outage. This caused most of our services, with the exception of the Bluesky PDS which is hosted on Google Cloud Platform, to be inaccessible. Our ISP outage lasted until 23:00 PT according to our telemetry, however Quantum Fiber themselves says close to 01:00 PT the following morning. To alleviate this type of failure in the future, we have acquired a backup ISP (Comcast Business) and will be setting that up as a failover in the coming days. Type: Incident

Duration: 8 hours and 29 minutes

Affected Components: , , ,

<p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>22:01:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>22:27:26</var> GMT+0</small><br><strong>Identified</strong> - Our internet service provider is having an outage. Unfortunately, we do not have a backup provider so services will be down until this is resolved..</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>22:44:54</var> GMT+0</small><br><strong>Identified</strong> - Our ISP has informed us this may not be resolved until 2026/09/25 at 11:40 AM (Pacific Time). This is not the news we were hoping to hear, but it may be awhile. We'll keep this status page updated as we learn more..</p> <p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Resolved</strong> - Our ISP outage was resolved!.</p> <p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>14:26:01</var> GMT+0</small><br><strong>Postmortem</strong> - At 2026/09/24 15:01 PT our ISP, Quantum Fiber, had an outage. This caused most of our services, with the exception of the Bluesky PDS which is hosted on Google Cloud Platform, to be inaccessible. Our ISP outage lasted until 23:00 PT according to our telemetry, however Quantum Fiber themselves says close to 01:00 PT the following morning. To alleviate this type of failure in the future, we have acquired a backup ISP (Comcast Business) and will be setting that up as a failover in the coming days..</p> ]]> Thu, 24 Sep 2026 22:01:00 +0000 https://status.rgst.io/incident/cmug3b4qh0exu1argphajacfx https://status.rgst.io/incident/cmug3b4qh0exu1argphajacfx Auth & Git are unaccessible Type: Incident Duration: 13 minutes Affected Components: Forgejo (git.rgst.io), Authentik (auth.rgst.io) May 15, 23:09:51 GMT+0 - Investigating - We are currently investigating this incident. May 15, 23:10:28 GMT+0 - Identified - We've identified that the database host has restarted due to a security kernel patch May 15, 23:15:05 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 15, 23:22:48 GMT+0 - Resolved - This incident has been resolved. May 15, 23:22:57 GMT+0 - Postmortem - Debian reboots instances by default when there are security upgrades required. We have updated it so that we will instead handle the rollout cycle of these upgrades instead. Type: Incident

Duration: 13 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 15</var>, <var data-var='time'>23:09:51</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>May <var data-var='date'> 15</var>, <var data-var='time'>23:10:28</var> GMT+0</small><br><strong>Identified</strong> - We've identified that the database host has restarted due to a security kernel patch.</p> <p><small>May <var data-var='date'> 15</var>, <var data-var='time'>23:15:05</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>May <var data-var='date'> 15</var>, <var data-var='time'>23:22:48</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 15</var>, <var data-var='time'>23:22:57</var> GMT+0</small><br><strong>Postmortem</strong> - Debian reboots instances by default when there are security upgrades required. We have updated it so that we will instead handle the rollout cycle of these upgrades instead..</p> ]]> Fri, 15 May 2026 23:09:51 +0000 https://status.rgst.io/incident/cmp7j5b4801gwqnpqk028f4o0 https://status.rgst.io/incident/cmp7j5b4801gwqnpqk028f4o0 Planned Infrastructure Upgrade Type: Incident Duration: 37 minutes Affected Components: Bluesky PDS, Overseer (media.rgst.io), Forgejo (git.rgst.io), Authentik (auth.rgst.io), Plex Nov 15, 16:43:53 GMT+0 - Investigating - is down at the moment. This incident was automatically created by Instatus monitoring. Nov 15, 16:45:32 GMT+0 - Identified - All services are down due to a planned infrastructure upgrade Nov 15, 17:20:28 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 37 minutes

Affected Components: , , , ,

<p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>16:43:53</var> GMT+0</small><br><strong>Investigating</strong> - is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>16:45:32</var> GMT+0</small><br><strong>Identified</strong> - All services are down due to a planned infrastructure upgrade.</p> <p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>17:20:28</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 15 Nov 2025 16:43:52 +0000 https://status.rgst.io/incident/cmi0inq9b000my7q8jdwy1zor https://status.rgst.io/incident/cmi0inq9b000my7q8jdwy1zor